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First-hand airline review

Flying With Your Dog on KLM

After sixteen-plus flights, still the airline we recommend first to anyone travelling with a dog.

Pam & Daisy · 24 May 2025
Flying With Your Dog on KLM
Daisy Verdict
★★★★★

Would we fly KLM again? Absolutely.

Best for
First-time dog flyers
Cabin experience
★★★★★
Ease of booking
★★★★★

If you're researching airlines that allow dogs in cabin or looking for pet-friendly airlines 2025, let me give you the real experience. I'm Daisy, a one-and-a-half-year-old Shih Tzu who's flown 16+ times, and KLM is hands down the best airline for traveling with pets. Here's my complete, honest review of KLM's pet policy and what it's really like flying with dogs on KLM.

But before we dive into this detailed KLM pet policy review, let's get real about flying with dogs in 2025. Social media makes it look effortless. Just pop your pup in a carrier and jet off to your dream destination. The reality? Pet travel by air is complicated, sometimes stressful, and definitely not as simple as the Instagram posts suggest. Some airlines will tell you your dog is too big for the carrier mid-journey, others will let you fly one way only to create drama on the return trip.

That's exactly why I'm sharing this comprehensive KLM airline review for dogs — to help you make informed decisions about dog-friendly airlines and ensure your experience is as smooth as possible. Here's everything you need to know about KLM pet travel from someone who's actually done it 16+ times.

I

My Background: Experienced Dog Traveler

Before diving into this KLM pet policy 2025 review, let me establish my credentials. I'm a five-and-a-half-kilo Shih Tzu who absolutely lives for airport experiences. The hustle and bustle, the people-watching opportunities, the chance to charm everyone from check-in staff to fellow passengers. It's my element.

I'll be honest: I'm not thrilled about being zipped up in my airline approved pet carrier during flights. I much prefer mingling with humans and soaking up attention. But the journey to get there? Pure magic. I've been flying on planes since I was just over three months old. Literally as soon as I could get my rabies vaccination and wait the required 21 days.

Important tip for first-time pet travelers: Don't wait until flight day to introduce your dog to their carrier. That's a recipe for disaster unless you have the most zen pup on the planet. I actually love my carrier so much that it sits beside my human's desk, and I'll happily spend workdays lounging in it. The only issue? I prefer the lid to stay open, naturally.

II

Why Choose KLM for Pet Travel? The Reality Check

When traveling with dogs by air, your airline options become seriously limited. Budget carriers like Ryanair? They don't even have pet policies in place. This means most of our travel involves connecting flights rather than direct routes. But honestly? Even if there was a direct flight available, I'd still choose KLM for pet travel if the timing worked out. Here's why.

We've flown numerous routes with KLM, and only once have we had a long enough layover in Amsterdam to actually explore the city (which, by the way, is absolutely worth doing if you have the time — more on that later).

KLM Pet Booking Process: Mobile App Excellence

How to book pets on KLM flights: This is where KLM truly excels. Their mobile app is the gold standard for airline pet reservations. You can complete the entire pet flight booking process on your phone. No need to call customer service or switch to desktop.

The process: search for your route, and during checkout, you're prompted to add extras including your dog. Adding pets to flight bookings is straightforward and clearly labeled.

KLM pet fees structure (the one downside): unlike luggage where you pay one fee regardless of connections, KLM charges per flight segment for pets. So for a return journey, you're looking at four pet fees instead of two. If flying from A to B with an Amsterdam connection, you pay separate pet fees for each leg.

Current KLM pet fees: approximately 65-75 euros per flight segment (140 euros each way for most routes). While this adds up, the service quality justifies the cost compared to other pet-friendly airlines.

KLM Pet Check-In Process: What to Expect

Pet check-in requirements: the day before travel, KLM's system recognizes you have a pet and reminds you that online check-in isn't available. This is standard for airlines that allow pets. You must check in at the airport to verify paperwork, carrier specs, and health documentation.

What sets KLM apart is how smoothly this process runs. There's no additional pre-flight communication beyond what's already in the app, which actually speaks to how well-organized their system is. The responsibility for rabies vaccinations, health certificates, and any required worming treatments falls on us pet parents, of course.

Pro tip: if you're traveling within Europe and need worming treatment, you'll need to visit your vet to get the health certificate signed off. This is typically the only extra charge you'll encounter when traveling with your dog. Also, here's an insider secret: if you get your rabies booster within the timeframe (before the previous vaccination expires), there's no waiting period. Let it expire, however, and you're back to the 21-day waiting period.

Airport Experience: The Red Carpet Treatment

Here's where KLM truly distinguishes itself from every other airline I've experienced. The check-in process at the airport was not just smooth — it was genuinely enjoyable. I absolutely love being weighed because it means I get to meet new people, and the KLM staff always greet me warmly.

At 5.5kg, with my carrier we're 6.5kg total, well under the 8kg limit. This means toys and comfort items can stay in the carrier, eliminating last-minute repacking stress.

Pet relief areas and airport tips: always check if airports have designated pet relief areas. My backup plan that I recommend: potty pad training. Even past puppyhood, potty pads are lifesavers during long connections. Use larger accessible bathrooms with potty pad setups rather than hunting for potentially non-existent relief areas.

The Boarding Experience: KLM's VIP Pet Treatment

Pre-boarding with pets: this is where KLM's pet-friendly service really shines. We always board last (why spend extra time confined on the aircraft?). Here's what makes KLM special: if flights aren't full, they actively work to give you extra space.

This might mean changing your seat or ensuring the seat next to you stays empty. Out of four recent flight segments, only one had someone beside us because the flight was completely full.

Real example of KLM's exceptional service: picture this — we're waiting to board in Amsterdam. There's drama at the next gate with missed connections. Suddenly, a KLM gate agent approaches: "We've been paging you! We have an entire row reserved for you and want to ensure you have enough time to get settled with your dog."

They personally escorted us to row four, pointing out we had the entire row to ourselves. This proactive customer service is unheard of with other airlines.

III

In-Flight Experience: KLM Cabin Comfort for Pets

Aircraft and Seating: Important Considerations

Pet carrier space by seat type: we've tested aisle, middle, and window seats. The under-seat space varies significantly:

Seat selection recommendation: always choose window seats and upgrade to Comfort Plus or extra legroom when flying with dogs in cabin. If you can manage business class, even better for maximum space and flexibility.

Cabin environment: temperature control has been perfect on every flight. One older aircraft was noisier than usual, but that's rare. No airlines provide special pet amenities (nor should you expect them), but warm crew welcomes more than compensate.

KLM Staff: The Difference Maker

What I call "The KLM Difference":

Consistent excellence across departments: from check-in to gate agents to cabin crew, KLM staff are exceptional. No stress about whether they'll have bad days and take it out on passengers. No arbitrary carrier requirement decisions or manufactured issues.

Captain communication: when flights are delayed, captains personally explain what's happening. While I've experienced this occasionally on other airlines, with KLM it's standard practice.

IV

Cost Analysis: KLM Pet Fees vs Value

Current pricing breakdown:

While the per-segment charging adds up, the value proposition is undeniable when you consider exceptional service quality, a stress-free experience, proactive customer care, and consistent policy enforcement. Compare this to other airlines with pet policies where you pay similar fees but get inferior service, stressed staff, or arbitrary policy enforcement.

V

KLM vs Other Pet-Friendly Airlines: Why KLM Wins

After 16+ flights comparing pet-friendly airlines, KLM treats pet travel as normal rather than an inconvenience. Many airlines make you feel like you're asking for special favours rather than purchasing a service.

Key differentiators:

VI

Amsterdam Layovers: Bonus Travel Tip

Amsterdam Schiphol layover hack: if you have long layovers, exit the airport and explore Amsterdam. The train takes 15-20 minutes to the city center and back. Store luggage at the airport for easy mini-adventures between flights.

VII

Final Verdict: 5+ Stars for KLM Pet Travel

Bottom line: if you're researching best airlines for dogs 2025 or pet-friendly airline reviews, KLM should top your list. Yes, you might need connecting flights rather than direct routes. Yes, you pay per segment rather than per journey. But the peace of mind, exceptional service, and genuine pet-friendly culture make every euro and extra travel hour worthwhile.

KLM has set the gold standard for pet air travel. Until other airlines match their service level, they'll remain my first choice for every adventure.

This is your sign to fly KLM if you're travelling with your dog. From being my very first flight at 3 months old to now, KLM is still unmatched. They over-communicate in the best way, make adding pets to bookings easy, and when they have space, they actually give you a row to yourself. No fuss. No drama. Two flights in one day, two delays, and still a five-star experience. Other airlines? Take notes.

The gallery
Waved through at the gate
Waved through at the gate
Flight Summary
KLM
Cabin★★★★★
Booking★★★★★
Check-in★★★★★
Comfort★★★★★
Dog friendliness★★★★★
Cabin limit8 kg
Pet fee€65–75 / segment
Would we fly again?
Absolutely.